shipping & delivery

If there is a problem with your order, please contact us at Sweettscookieco@gmail.com with your name and order number and we will do our best to resolve the issue. Our cookies are freshly baked the morning of your selected pick up or shipped date ensure freshness! Orders do not ship on Holidays. All orders expected to ship on a Holiday will ship the next business day. Depending on the type of shipping selected, you can anticipate the delivery of your order in 2-3 days after your order is shipped. All packages are shipped via USPS. We offer Next Day and 2 Day service to business and residential addresses in the United States including Alaska and Hawaii. We do not require a signature to release your order. We strive to ensure your order is delivered on time but cannot guarantee delivery dates due to situations out of our control like weather which could delay your shipment. Unfortunately, we cannot change the delivery address after an order has been placed. Prior to submitting your order, please ensure the shipping address is correct. Sweet T’s Cookie Company does not offer returns nor accepts refunds for orders that have been processed and shipped.